"Special" delivery conditions

Delivery by Coenergia S.r.l. (or by our carrier) means delivery by standard means. Customer must inform us beforehand of any special delivery needs (e.g. access to city streets no wider than 3m, deliveries to upper floors, garages, etc.) for correct delivery cost estimates. If delivery difficulties are encountered which were not previously envisaged, Coenergia s.r.l. reserves the right to charge additional delivery costs at invoicing. If a truck with a hydraulic lift gate is required to facilitate unloading, an additional charge of €45.00 will be applied.